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Despite the persistent pressures from global competition, it’s an opportunity for businesses to continuously improve their products, services, and business processes to stay ahead of the game. Challenges and risks, like those presented by the global COVID-19 pandemic, can impact and change the global business landscape, but organizations that remain adaptive and responsive will thrive.
ISO 9001 provides a quality management system that enables businesses to proactively identify risks and opportunities, and empowers them to develop action plans that address them in a way that is proportionate to their potential impact on products and services.
The risk-based thinking approach adopted by ISO 9001 helps organizations to boost customer satisfaction levels and operational efficiency while adapting to changes and contingencies that impact their business operations.
The quality management systems standard is relevant for organizations of all sizes and sectors and considers emerging workplace technologies with an advanced focus on providing quality outputs to customers.
ISO 9001 Overview
Focus on risk-based thinking that helps identify opportunities in a structured manner.
Based on the idea of continuous improvement.
Places greater emphasis on leadership engagement.
Effectively addresses supply chain management.
Uses simplified language and writing styles to aid understanding and consistent interpretations of its requirements.
Benefits for my organization
Provides a solid foundation to build an organization able to withstand and adapt to the challenges of changing markets and customer needs over time
Put your customers first to enhance their satisfaction by making sure you consistently meet their needs as well as relevant statutory and regulatory requirements related to products and services.
Establish a framework for improved performance of the organization by implementing systematic processes to prevent nonconformities
Capability to implement the holistic approach of risk-based thinking in managing emergencies deriving from situations that are difficult to predict such as COVID-19, ensuring the same level of quality of the product / service provided to customers as well as determining the suitable environment (implementation of the health protocols defined by national and international legislation) necessary for the operation of processes and to achieve conformity of products and service
Global recognition
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More Information on ISO 9001
More information regarding the value of QMS ISO 9001 can be found at www.iso.org
Access and purchase ISO 9001 standard in a format that suits your needs at www.iso.org
For more information on the standard can be found on the website run by ISO/TC 176/SC 2, the group of experts behind the standard, visit committee.iso.org.
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