EFQM (European Foundation for Quality Management) is a non-profit membership foundation based in Brussels, Belgium.

EFQM is the custodian of the EFQM Excellence Model, a non-prescriptive management framework that is widely used in public and private sector organizations around the world.

EFQM runs the annual EFQM Excellence Award, which is designed to recognize organizations that have achieved an outstanding level of sustainable excellence. The EFQM Excellence Model was launched in 1991 and is based on eight Fundamental Concepts of Excellence.

Today, the EFQM Excellence Model is used by more than 30,000 organizations. usually used to help companies to continually improve and achieve higher levels of performance. Global Standards Co. can help organizations who wants to participate in any of the Excellence Award programs by consulting and guiding them on how to implement all processes and activities needed to achieve the Excellence Award.

The EFQM Excellence Model ® with its enablers and results is at the heart of Catalyst Consulting. It is the generally accepted framework for Business Excellence in Europe and many other parts of the globe. The principles and values provide a best practice framework against which organizations can review leadership and management capability, and the results delivered.

We have been helping organizations apply the Excellence Model for many years, including assisting several European and UK Quality Award winners. We enable leadership teams to review and discuss how they currently lead and manage their organization against the framework and criteria of the model. This helps identify strengths and areas for improvement leading to the development of prioritised actions that link to the organization’s strategic business plans.

Our two day facilitated workshop is aimed at the Senior Executive Leadership team – or sometimes the wider team including some of their direct reports. It helps break down functional barriers and ensures the entire Leadership team share a common understanding and purpose. It is particularly useful to undertake just ahead of the organization’s annual business planning cycle.

Other Business Excellence services include:

• Assistance with formal award applications whether for European, national or local awards

• Integration of Lean Six Sigma and Business Excellence approaches within an holistic Continuous Improvement context

• A number of the Catalyst team are accredited as EFQM Award Assessors for both the BQF and EFQM

What to Expect of our Lean Six Sigma consulting 

We can clearly distinguish two parallel streams that organizations use to drive Sustainable Results – Direction (creating the organization’s purpose, vision, strategy and culture) and Execution (driving performance and transformation by implementing the strategy through processes whilst actively engaging with stakeholders). Both link to two of our core competences of helping organizations to improve performance and to manage change.

• In the first stream, Leadership develops the purpose and strategy along with the culture of the organization to create the right Direction through how the business is organized and what constitutes its products/services

• In the second stream, Leadership supports the Execution of the strategy through how processes are designed, improved and operated working collaboratively with the organization’s stakeholders or Value Stream.

• Underpinning both is Change Management – the principles, tools and techniques to provide the best practice approach to improving how people and customers/stakeholders are influenced to deliver sustainable Results.

Global Standards can help official bodies who organize the Excellence Award programs by providing certified EFQM Lead Assessors for the program. Organizations who will participate in an Excellence Award program can gain the following benefits:

• Satisfied and loyal customers

• Successful leaders

• A common sense of purpose throughout the organization

• Constant, well managed change

• Engaged and motivated people and other stakeholders

• Efficient and effective operation

• Minimal recurring problems

• Innovation will become the norm

• Excellent results, including good financial performance